Support from is available in the form of a knowledge base or online chat. There’s also split tunneling, and an auto-secure feature to automatically connect to the VPN on unsecured networks. We get a favorites tab and, while the color scheme is still misleading, you at least have a slider saying ‘off’ when not connected to a server/transporter. There are no favorites and there’s no server information, which we could accept in light of ’s mission to (over)simplify things, but if that’s the case, why employ non-standard terminology like ‘transporter’ in place of ‘server’, a well-known term even among technophobes? We have to question the decision to make what’s essentially the ‘off’ setting green – has the universal color for ‘on’ changed while we weren’t looking? You’ll have to click 'secure my connection', and when the dialogue turns blue, you’re good to go. ![]() Unfortunately, this somewhat misleading layout means you’re connected to a password-protected network, not that the VPN is active. Windows and macOS clients are really bare-bones, and some questionable design choices will confuse many users who are new to VPNs – which is curious, given this is ’s target audience.Ĭlicking the menu bar (macOS) or system tray (Windows) icon brings up the main screen, in a reassuring green with a giant white check-mark on it. In our testing we found the balance between simplicity and security skewed in the wrong direction. On the plus side, we got some good speeds: 67Mbps on a 75Mbps UK connection, and upwards of 240Mbps on a 600Mbps US line, which is very good. However, as promised, neither Disney+ nor Amazon Prime worked. We had no trouble connecting to US Netflix or BBC iPlayer despite the fact that ’s website specifically says the service cannot be used to do so (and even recommends StrongVPN instead). More: See which services rank on our best Netflix VPN list.Investigative journalists operating under authoritarian regimes, however, should stay away. On the plus side, we’re happy to say that has undergone (limited) third-party auditing, which we think all VPNs should be doing these days, and to be fair, none of the above security concerns is catastrophic for ’s target audience: average users looking to check email securely and watch the occasional overseas YouTube video. It’s odd how this is limited to just Macs, though. (Image credit: ) (opens in new tab)įinally, Windows, Android, and iOS clients lack a kill switch, although for Mac users the OverCloak function blocks data leakages until a secure connection is established, which is a comparable function. Second, there’s some pretty significant logging going on: records of incoming and virtual IP, bytes sent and received, time connected, and start/end times are kept for 16 days. While this isn’t a problem per se, different protocols offer different advantages, so just be sure you’re comfortable with the protocol choices in question. However, when we start digging into the details, we can’t say that is the most secure VPN we’ve tested for a few reasons.įirst, you have no choice of protocol: macOS/Android clients use OpenVPN, Windows and iOS apps use IPSec. With 107 servers in 49 countries, doesn't have the largest server selection, but it's wide enough to cover most bases, and with its relatively small user-base, bandwidth shouldn't be a problem. ![]()
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